Re: Printing from Citrix Winframe

[John Sayre <John_Sayre@GAP.COM>]

From: John Sayre@GAPINC on 09/13/99 10:05 AM

We had this problem, too. It seems that the printers have timeout values where
it
expects to gets some data passed to it.  While the SQR is processing the SQL,
nothing is passed until a page buffer is filled, if this takes a long time, the
printer
goes back to the default fonts & orientation.

In our local network, we solved this by passing the PCL string every time a
page prints by including an "encode into " string in the PS standard headers
and printing this first thing every page.

This was still too slow on the Winframe, so we have them write it to a file and
when it is complete, run a batch file through an icon which prints *.lis and
deletes
*.lis from their Winframe temp dir.





Please respond to SQR-USERS@list.iex.net

To:   Multiple recipients of list SQR-USERS <SQR-USERS@list.iex.net>
cc:    (bcc: John Sayre/SB/GAPINC)
Subject:  Re: Printing from Citrix Winframe




How are you sending the print job to the printer?  It sounds like you are
using a utility to print the report, such as NOTEPAD, etc.  To print a .LIS
file to a network printer, you need to redirect LPT1 to a network printer
and use a DOS Copy command, or specify LPT1 in the Process Scheduler
destination.  For Microsoft networks, use

NET USE LPT1 \\computername\sharename /persistant:yes

For Novell networks use the CAPTURE command.  Sorry I don't remember the
syntax for that one.

At 04:11 PM 9/13/99 +0800, you wrote:
>We are currently evaluating Citrix Winframe 1.7 for use by some of our
>remote users on our PeopleSoft HRMS 5.8 system, and are having some issues
>with the printing.
>
>SQR to the client runs (albeit slowly but my colleague found on Customer
>Connection this was an acknowledged problem) however the printout loses the
>formatting, ie it comes out portrait instead of landscape and hence gets
>chopped.
>
>Also Crystal Reports runs to the Window, then you can press the Print button
>and it goes to the default printer.  However if we tell PeopleSoft to send
>the report to the printer from the Run Control the Process Monitor simply
>reports a status of 'Error'.
>
>Has anybody successfully implemented this?  Note that due to our current
>version of PeopleSoft we are limited to the Winframe 1.7 product and cannot
>use NT4 Windows Terminal Server or Citrix Metaframe.
>
>TIA
>
>Wayne Ivory
>Information Services
>Iluka Resources Limited