PeopleSoft Object fax for sending Purchase Orders

["Wallach, Jarod" <JWallach@KPMG.CO.NZ>]

Hi all,
we are installing object fax 6 for a client, they are on the following
platform
Application     Financials 7.51
Tools             7.53
Database       Oracle 8.04
OpSystem     NT4 sp4
the fax server is also on a NT4 sp4 compaq

they are using this software to fax there purchase orders in the first
instance, this might grow in the future,
with the installation we have hit a problem as follows.
when printing purchase orders we print a logo in the top left hand corner,
this logo is a .bmp file.
the purchase order print fine when printer from peoplesoft in both 2 and
3-tier when using the -printer:wp command

the problem is this, when you send this through the fax server, the
following happens.
1) the logo does not come out correctly, we get a greyed out box where the
logo should, I know this usually means that the logo can't be printed.
2) the fonts are for the most part correct however a few of the fields have
shifted to the right.
3) the entire document is shifted about 1cm to the right of the page

does anyone have any idea as to the cause of the problems, we suspect that
this might be related to the print drivers/ font types on the server, but
are not sure what to check. we are not sending this in post script mode.

any help would be appreciated

        Jarod Wallach
kpmg
Enabling Technologies
e-mail jwallach@kpmg.co.nz
Consultant, KPMG
135 Victoria Street
P.O. Box 996
KPMG Wellington    Phone    +64 4 3828800  x8886
New Zealand            Fax        +64 4 8021221

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Jarod