Re: [sqr-users] Need help to print signature in check withPeoplesoft HRMS 8.9

["Everett Carr" <ECARR@holycross.edu>]

in your "old" environment
1. are you running the sqr on a windows platform or unix?

in your "new" environment
1.  are you running the sqr on the same operating system as before?
If you are moving from windows to unix.... it may be an issue with
print queues stripping out
part of the control stream before it reaches the printer. I'm not even
close to a unix expert, but
I do know we had that issue and our unix folks altered the queuue setup
to fix it.

1(a) Have you tried to either configure the printer or use other tool
to examine the actual
hex character stream that is 
  ... being generated by the sqr  (DON'T have the process scheduler go
through peoplesoft PRINT)
Instead generate a print file. Shell out to the operating system to
send it to the printer. WHY?
First for security, psft won't delete the file even if you specify that
to happen. Second, you need 
to be able to view the hex output to determine IF the sqr process is
generating the correct
output.

1(b) IF the correct printer command strings are present in the output
"print" FILE, then
manually use the operating system print command to send it to the
printer. If possible use print
queue utilities or settings on the printer to display the hex
characters in the print stream as it arrives
at the printer.


You need to identify at which point of processing the print data
becomes corrupted or not generated at all.
We have had zero issue doing what you are doing in verion 7.0, 7.5 and
8.4(finance using pay003 as a begin point to create finance check print
process since peoplesoft doesn't deliver any way to print checks
properly in Finance)

Regards,
E.C.


>>> holly_ngo@yahoo.com 05/10/06 2:21 PM >>>
  HRMS 8.9 SQR - Signature and MICR printing issue. 
   
  We need your expertise in this matter. We are current testing our pay
check printing for future go-live on PS HRMS 8.9 (cloned from
pay003.sqr) . Enclosed is the custom SQR and custom SQC for 8.9. The
signature and logo, MICR line are not printed correctly. The escape
sequences are ENCODE into a variable ($sigfont). 
  Our environment is consisted of: 
      HP-UX 11i 
  PS Tools 8.4607 
  HP 4200 LaserJet printer 
  Printerm PCMCIA signature printer card - MICR for HP printers. It has
PCL5 driver
  Our current PRODUCTION PS 7.5 SQR works perfectly fine with this
setup: 
      HR-UX11i 
  PS Tools 7.56 
  HR 4200 LaserJet printer 
  and Printerm PCMCIA signature printer card - MICR for HP printers. It
has PCL5 driver
  We have tried pretty much all the suggestions that were found on
SQRUG site. 
  Please let us know if you can suggest anything new to help us solve
the problem
  
Thank you
   
  Holly Ngo
   

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