[sqr-users] Check Signature Font, Logo Image, HP Printers - It just shouldn'tbe sooooo hard.

["Hawkins, Paul" <phawkins@healthalliance.com>]

My first post is a desperate call for assistance...

We upgraded to PS 8.3 SP1, PT 8.20.02, SQR 4.3.4 and Oracle 9. During this
upgrade last year, a consultant got our HR paycheck signature working on SQR
PAY003. We continued to use FLOAD.EXE to send the MICR font and the
Signature font to printer RAM as an HP soft printer font (.SFP). However, we
were not sure "why or how" it works.

So our CFO then leaves, and we have to change the signature... Here is where
the nightmare, and investment of 60 some man hours of fruitless effort
begins...

We thought if we:

1. Created a new signature image (scanned 2 color .bmp file)
2. Created a true-type font (.ttf) using a font creator program
3. Converted to a soft printer font (.sfp)
4. Named it to be identical to the previous "working" signature font
5. Used FLOAD.EXE to send it to the printer (also used HP Web JetAdmin to
send font and macro to printer)

that we'd be home free... Apparently not!

So we've explored countless posts in this user group related to check
printing, and have tried countless variations that we saw posted. None of
these seems to work.

So off we go to PLAN B - lets just print the signature as an image file...
Well, that appears to be a secret science as well. So many people report how
they print images, and none of that works for us - none of it. We've done
the "convert to HP-GL format too, and we get a partial image with thin lines
all pointing to the upper right hand corner of the image. We've used Hiijack
to create every file format we could find reference to, and nothing seems to
work. How hard can it be to get a company logo to print? A JPG or BMP or TIF
or PS file should be a cinch to print in most systems. Why not ours?

Technical assistance? We paid for time, travel, and accommodations (well
over $1500) to the company who upgraded us to send an "expert" to help us.
He was here all day and never got anything to print... Even worked for
Bottom Line before and supposedly new check font methodology.

Is there anyone out there that has been down this path?

Paul Hawkins
HealthAlliance

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