Re: crystal report hangs in proc scheduler as 'initiated'

[Jeffrey Bedell <Jkbedell@SYR.EDU>]

Allan -
Yes, we've run into this before.  What happened with us is we installed a third 
party software package that also used Crystal reports.  The problem is they 
provide a dll which was a newer version that the one delivered by Peoplesoft.  
Check the version of crpe32.dll that comes delivered with Peoplesoft and see if 
they have a different version on their PC.  It would be in the Windows\System32 
directory.  If that's the case, you'll need to copy the Peoplesoft version back 
to the PC and replace whatever is out there.  This should not cause a problem 
with the other software (at least it didn't with us).
Hope this helps - Jeff

Jeffrey K. Bedell
Senior Systems Analyst
Information Systems
Syracuse University
(315) 443-9273

>>> allen.cunningham@SONOMA.EDU 02/25/02 05:02PM >>>
We have a couple of users who cannot run a specific crystal report on the
client. It hangs in the process scheduler as 'initiated'. Other users can
run it without problem. Has anyone come across this?

Using P/S financials v 7.5
latest version of Crystal

Allen Cunningham
Sonoma State University
Administrative Information Systems