Re: crystal report hangs in proc scheduler as 'initiated'

[Allen Cunningham <allen.cunningham@SONOMA.EDU>]

We are going to try that next, what about the 'Install ODBC Driver Manager
3.5' checkbox?

ac

-----Original Message-----
From: Discussion of SQR, Brio Software's database reporting language
[mailto:SQR-USERS@list.iex.net]On Behalf Of Barnes, Tracy
Sent: Monday, February 25, 2002 3:24 PM
To: SQR-USERS@list.iex.net
Subject: Re: crystal report hangs in proc scheduler as 'initiated'


Have you re-ran the Install Workstation in Configuration Manager to verify
that the needed DLL's are in place since the OS upgrade?  Be sure to check
Install PeopleSoft ODBC Driver.

The Crystal DLL's that should reside in the Winnt\Crystal directory may not
be there since the OS upgrade.

-----Original Message-----
From: Larry Roux [mailto:LRoux@SYR.EDU]
Sent: Monday, February 25, 2002 5:47 PM
To: SQR-USERS@list.iex.net
Subject: Re: crystal report hangs in proc scheduler as 'initiated'


Can these users log into a machine where a user CAN run the query?  If it
works then it points to a desktop issue, if not, then it would look like a
security issue.


******************************
Larry Roux
Syracuse University
lroux@syr.edu
*******************************

>>> allen.cunningham@SONOMA.EDU 02/25/02 05:33PM >>>
Where do you check those query access groups? By the way, one thing I forgot
to mention is that the person who cannot run it was recently upgraded to
win2000, although other win2000 users can run this query.

ac

-----Original Message-----
From: Discussion of SQR, Brio Software's database reporting language
[mailto:SQR-USERS@list.iex.net]On Behalf Of Prasanna Menta
Sent: Monday, February 25, 2002 2:21 PM
To: SQR-USERS@list.iex.net
Subject: Re: crystal report hangs in proc scheduler as 'initiated'


Hello,
Check the query access groups for the user and see if the user can
access the tables referenced in teh crystal report.
Thanks
Prasanna

Allen Cunningham wrote:
>
> We have a couple of users who cannot run a specific crystal report on the
> client. It hangs in the process scheduler as 'initiated'. Other users can
> run it without problem. Has anyone come across this?
>
> Using P/S financials v 7.5
> latest version of Crystal
>
> Allen Cunningham
> Sonoma State University
> Administrative Information Systems