Re: Printing Issue

[Peter Clark <PGCLARK@VAC-ACC.GC.CA>]

We also experienced that type of problem. Seems that whenever there was a 
network (either WAN or LAN) delay, the printer would return to default settings 
(and when you are a large organization with a couple of hundred PS users in 
dozens of regional offices (some with a couple of dozen LANS within each) 
stretched over 6000 miles between the Pacific and the Atlantic, you do tend to 
experience network delays). PeopleSoft said it was a Brio problem, Brio said it 
was a Novell problem, Novell said it was an HP problem, HP said it was a 
PeopleSoft problem. Since it was always someone else's problem, we couldn't get 
anyone to address the issue.

While PeopleSoft, Brio, HP and Novell were busier pointing fingers at each 
other than on addressing the issue, thanks to some assistance from members of 
this maillist we were able to resolve the issue by changing all our reports to 
generate HP SPF files (-printer:HP) instead of .LIS files and we haven't had a 
hint of a problem since.

HTH,
Peter

>>> John Ferguson <jferguso@DOAS.STATE.GA.US> 2000/05/31 11:49:23 am >>>
I have a report that I wrote for peoplesoft that prints fine when run on the 
server but occasionally does some weird things when run from the client.

When run from the client, most of the time the report will print landscape, 180 
chars. per line, just like it is supposed to. But sometimes it will start 
printing fine and then the printing converts to protrait and about 70 chars. 
per line.

I can't seem to be able to find the cause. The place where the printing changes 
is never the same. The only thing that I can think of is that somehow the 
setting on the printer are getting reset when another job gets sent to the 
printer while the report is printing.

Has anyone run into this problem? Does anyone know of a fix or work around?

John