[rm-users] Re: rm-users digest, Vol 1 #31 - 2 msgs

[Franck Masson]

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hi,

are you using Brio.portal 6.01 ?
there is a patch that correct some problem with PDF in it.

Franck,


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> Today's Topics:
> 
>   1. Brio.Portal and PDF files (Stephen Murphy)
>   2. Re: Brio.Portal and PDF files (Nathan Stratton Treadway)
> 
> --__--__--
> 
> Message: 1
> From: Stephen Murphy <SMurphy@uamail.albany.edu>
> To: "Rm-Users (E-mail)" <rm-users@sqrug.com>
> Date: Mon, 3 Jan 2000 17:09:27 -0500
> charset="iso-8859-1"
> Subject: [rm-users] Brio.Portal and PDF files
> Reply-To: rm-users@sqrug.com
> 
> We are a new Portal user running with AIX, Oracle 8 and NS browsers.
> 
> We have inserted some pdf files into Portal, both from spf files and
> traditional pdf files such as documentation files. When we access these
> files, however we are unable to read them. The browser opens up the Adobe
> reader plugin, but then on the status line on the bottom of the browser
> window, we get the message " An error has occured while trying to use this
> document."
> 
> If I click on the pdf icon while holding the shift key, then Portal
> downloads the pdf file to my PC's harddrive and I can open that copy
> correctly. That tells me that the file in Portal is good.
> 
> Any suggestions?
> 
> --
> *---------------------------------------------------------------------------
> *
>   Stephen T. Murphy
>   Manager, Database and Technical Support
>   The University at Albany, S.U.N.Y
>   University Business Systems - AD-B20
>   Albany,  New York    12222
>   Phone: (518) 442-3753     Fax: (518) 442-2592
>   MailTo:SMurphy@UAMail.Albany.EDU     <<=== New Address ===
> 
> --__--__--
> 
> Message: 2
> Date: Mon, 3 Jan 2000 21:37:52 -0500
> From: Nathan Stratton Treadway <nathant@ontko.com>
> To: rm-users@sqrug.com
> Subject: [rm-users] Re: Brio.Portal and PDF files
> Reply-To: rm-users@sqrug.com
> 
> On Mon, Jan 03, 2000 at 05:09:27PM -0500, Stephen Murphy wrote:
> > We are a new Portal user running with AIX, Oracle 8 and NS browsers.
> >
> > We have inserted some pdf files into Portal, both from spf files and
> > traditional pdf files such as documentation files. When we access these
> > files, however we are unable to read them. The browser opens up the Adobe
> > reader plugin, but then on the status line on the bottom of the browser
> > window, we get the message " An error has occured while trying to use this
> > document."
> 
> Are you running WebClient on the AIX box as well, in standalone mode
> (i.e. you have a :11111 in the URL you use to access Portal)?  Are you
> able to view PDF files okay within your NS browser when you are
> connecting to some other server (i.e. not using Portal)?  Are you able
> to view other file types (.doc, .spf, etc.) okay from the Portal?
> 
> If you answer "yes" to all these questions, I'm not sure what to
> suggest.  You might try changing the Netscape configuration on the
> "Applications" page so that Acrobate is executed as a "helper app"
> rather than a plugin, and see if that works any better.
> 
>                                         Nathan
> ----------------------------------------------------------------------------
> Nathan Stratton Treadway  | Ray Ontko & Co. | Software consulting services
> nathant@ontko.com         | Richmond, IN    | http://www.ontko.com/
> 
> --__--__--
> 
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