[rm-users] New ReportMart site

[Laverdiere, Rebecca]

We are running Sybase 11.0.3.2 with RM version 1.5 on RS6000.
Thanks  

	-----Original Message-----
	From:	Juan Alvarado [SMTP:juan@gyssa.com.gt]
	Sent:	Thursday, July 08, 1999 11:11 AM
	To:	'rm-users@sqrug.com'
	Subject:	RE: [rm-users] New ReportMart site

	Can you tell what database version you use for RM/Repository?? and
What
	version of RM are you use??

	-----Original Message-----
	From: Laverdiere, Rebecca
[mailto:Rebecca.Laverdiere@LibertyMutual.com]
	Sent: Thursday, July 08, 1999 5:40 AM
	To: 'rm-users@sqrug.com'
	Subject: [rm-users] New ReportMart site


	We're a relatively new ReportMart site and have come upon several
issues
	that we're trying to research and thought that some of you may have
	experienced these in your start-up time.  

	Issue 1:  We're receiving the following error:  "An error was
	encountered
	while attempting to retrieve a data object from the ReportMart.
This
	error
	is normally encountered when there is no free disk space on the
machine
	hosting WebSQRIBE."   But when we look, the directory that the
message
	is
	saying is full is not even close to being full.  If we stop and
restart
	the
	servers, everything is ok for a while.  We're trying to determine
	exactly
	which directory is filling up and why as we currently have very few
	users on
	(we're beginning our parallel test phase).  We do not typically stop
and
	restart servers here on a frequency greater than once a week.

	Issue 2:  We received the following error:  "No ReportMart Servers
	available
	to service this request.  Restart:  JFCorpus if it is down."  The
	servers
	were all up, we did nothing and everything seemed ok.  But continued
to
	get
	this message periodically.  Out of not knowing anything else to do,
we
	stopped and re-started the servers and didn't receive it for the
	remainder
	of the day.

	Issue 3:  We're having problems with printing reports.  If we run a
	report
	that generates 17+ pages (which isn't really very big),  when you go
to
	print it, it just hangs.  If I put in parameters so that the
generated
	report is only 4 pages, it prints great.  

	Issue 4:  We're getting time-outs on reports that have been tuned
and
	run
	great outside of WebSQRIBE.  Are there settings that should be
changed?

	Issue 5:  Is there any more technical documentation besides the
	ReportMart
	Administrator's Guide and the Planning Guide?  

	I do have more, but don't want to wear out my welcome.

	Thanks in advance for any help.
	Rebecca Laverdiere
	Principal Software Engineer
	Liberty Mutual Ins Co.


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