[rm-users] New ReportMart site

[Juan Alvarado]

Can you tell what database version you use for RM/Repository?? and What
version of RM are you use??

-----Original Message-----
From: Laverdiere, Rebecca [mailto:Rebecca.Laverdiere@LibertyMutual.com]
Sent: Thursday, July 08, 1999 5:40 AM
To: 'rm-users@sqrug.com'
Subject: [rm-users] New ReportMart site


We're a relatively new ReportMart site and have come upon several issues
that we're trying to research and thought that some of you may have
experienced these in your start-up time.  

Issue 1:  We're receiving the following error:  "An error was
encountered
while attempting to retrieve a data object from the ReportMart.  This
error
is normally encountered when there is no free disk space on the machine
hosting WebSQRIBE."   But when we look, the directory that the message
is
saying is full is not even close to being full.  If we stop and restart
the
servers, everything is ok for a while.  We're trying to determine
exactly
which directory is filling up and why as we currently have very few
users on
(we're beginning our parallel test phase).  We do not typically stop and
restart servers here on a frequency greater than once a week.

Issue 2:  We received the following error:  "No ReportMart Servers
available
to service this request.  Restart:  JFCorpus if it is down."  The
servers
were all up, we did nothing and everything seemed ok.  But continued to
get
this message periodically.  Out of not knowing anything else to do, we
stopped and re-started the servers and didn't receive it for the
remainder
of the day.

Issue 3:  We're having problems with printing reports.  If we run a
report
that generates 17+ pages (which isn't really very big),  when you go to
print it, it just hangs.  If I put in parameters so that the generated
report is only 4 pages, it prints great.  

Issue 4:  We're getting time-outs on reports that have been tuned and
run
great outside of WebSQRIBE.  Are there settings that should be changed?

Issue 5:  Is there any more technical documentation besides the
ReportMart
Administrator's Guide and the Planning Guide?  

I do have more, but don't want to wear out my welcome.

Thanks in advance for any help.
Rebecca Laverdiere
Principal Software Engineer
Liberty Mutual Ins Co.


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